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When should contact?

When to contact the Child Helpline Service?

  • Conflicts between children and adolescents, and problems at school, at home, in hobby groups;
  • conflicts and quarrels between children and parents;
  • bullying at home, at school, in hobby groups/ sports and in the internet;
  • child-raising matters;
  • child custody matters in case of divorced parents;
  • neglected, homeless or begging children;
  • calls, related with self-harming or suicide;
  • calls to report alcohol or drug abuse by a child or by a person the child knows;
  • matters concerning the use of internet by children;
  • reporting of a physically, emotionally or sexually abused child.

More detailed information and other contact data can be found on the website of Lasteabi at